Reference

Terms and Conditions Governing Your 66game Account

These Terms and Conditions form the binding agreement between you and 66game whenever you open an account, deposit funds, or access any part of the platform.

Applies to all account activityCovers UPI, Paytm, PhonePe transactionsGoverned by applicable lawUpdated when our policies changeContact us for any clarification
66game Terms and Conditions Governing Your 66game Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Support Our live chat team is available around the clock and can clarify any clause in these Terms and Conditions, walk you through account eligibility requirements, and escalate formal disputes on your behalf.
Email — Legal Queries Send a written query to our legal and compliance inbox if you wish to raise a formal objection, request a copy of any data we hold on your account, or seek written confirmation of any policy detail.
Help Centre Articles Our Help Centre contains the full text of current and archived Terms and Conditions versions, alongside step-by-step explanations of how each clause affects your UPI, Paytm, and PhonePe transactions.
HOW WE HANDLE THIS

Data Handling, Security and Account Rights Under These Terms

66game takes its obligations under these Terms and Conditions seriously. Below you will find a clear breakdown of how we handle account data, secure your session, retain records, and respond to your…

Account Data Storage

We store the personal information you provide during registration — name, email, and linked payment methods including UPI ID or Paytm number — on encrypted servers. Data is retained for as long as your account remains active and for any period required by applicable law thereafter.

Cookie and Session Policy

We use session cookies to keep you signed in and analytics cookies to understand how you navigate the platform. You may adjust cookie preferences in your browser settings at any time; disabling certain cookies may affect platform functionality on your device.

Account Security Standards

Your account is protected by password hashing and two-factor authentication options. We will never ask for your full password via chat or email; if you receive such a request, please report it immediately through the live chat channel.

Transaction Record Retention

Every deposit and withdrawal made through UPI, Paytm, or PhonePe is logged and retained in your account history. You may request an exported statement of your transaction records at any time by contacting our support team via email.

Rights and Access Requests

Under these Terms and Conditions, you have the right to request access to your personal data, ask us to correct inaccuracies, or ask us to delete records where no legal retention obligation applies. Submit such requests in writing to our legal inbox.

Dispute and Amendment Process

If you believe we have applied these Terms and Conditions incorrectly to your account, raise a formal dispute via email within 30 days of the event. We aim to provide a written response within 7 working days of receiving a complete dispute submission.

Frequently Asked Questions About These Terms

The questions below address the points we hear most often about how these Terms and Conditions apply to your account, your payments, and your rights as someone who has agreed to this agreement.

These terms apply from the moment you complete account registration and continue to apply for every action you take on the platform, including deposits via UPI or Paytm, game sessions, and any withdrawal requests you submit.

We will always notify you of material changes by email before they take effect. Minor clarifications may be updated without advance notice, but we keep a version history in the Help Centre so you can compare the current text with any previous version.

Send a written data access request to our legal inbox from the email address registered on your account. We will verify your identity and provide a full export of the data we hold within the timeframe required by applicable law.

The same Terms and Conditions apply regardless of which payment method you use. However, individual processing timelines and third-party terms from UPI, Paytm, or PhonePe may also apply alongside our own agreement, so we recommend reviewing those as well.

Access to and use of the platform is available only where local law permits. If any clause in this agreement conflicts with a mandatory provision of applicable local law, that local law provision will take precedence to the extent of the conflict.

Submit your dispute in writing to our legal inbox within 30 days of the event you are challenging. Include your account ID, the date of the event, and a clear description of the issue. We aim to respond within 7 working days of receiving all relevant details.

Yes. If you do not accept an updated version of these Terms and Conditions, contact our live chat or email support before the effective date of the change, and we will close your account and process any eligible balance according to the prevailing withdrawal policy.